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The ROC

Men's Basketball
Football
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Men's Basketball ROC Ticket Claim Calendar

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Men's Basketball ROC Ticket Claim Process

Student tickets to Men's Basketball games will be distributed via a first-come, first-served digital queue system. We will not be going back to a physical line or camping format due to significant safety concerns that have arisen in past years. Only Student ROC Pass and Spousal ROC Pass holders will be able to claim a ticket.

How does it work?

Scroll up to see the full ROC Ticket Claim schedule.

Log in to your BYU Tickets Student Account and select "ROC Ticket Claim" and follow the steps to check out. You are claiming a free digital ticket to the ROC Section. To be eligible to claim your ticket, you must purchase a ROC Pass. Your ROC Pass will not get you in to the Men's Basketball game. One ticket per ROC Pass holder.

The claim open at 10:00 am MT and will close once there are no more tickets left or at noon (whichever comes first). If you do not claim a ticket by the time it closes, you may have an opportunity to get an on-demand ticket by following the same process later that same day.

After you check out, you will receive a confirmation email. This email is not your ticket. Look for an email from BYU Tickets with instructions on how to download your ticket to your mobile wallet.

    What do I do if I receive a ticket to the game but can no longer attend?

      If you have claimed and received a ticket, but can no longer attend the game, you must return your ticket by tipoff time. Log in to your BYU Tickets student account and click on the "My Account" button in the menu to return your ticket.

      ROC Entry Groups

      What is the queuing process?

      • ROC Pass holders who receive a ticket to the game will also be assigned to an entry group.
      • Time, location, and entry instructions will be emailed to you after you.

      What if people I want to sit with are in a different entry group?

      You may always enter with a later entry group but never with an earlier one. If, for example, you get assigned group one, but you would like to sit with someone in group three, you must enter with group three. (Saving seats is not permitted)

      Football ROC Ticket Request Process

      Student tickets to Football games will be distributed via a first-come, first-served digital queue system. We will not be going back to a physical line or camping format due to significant safety concerns that have arisen in past years. Only Student ROC Pass and Spousal ROC Pass holders will be able to request a ticket to Football.

      How does it work?

      Select "ROC Ticket Claim" and follow the steps to check out. You are claiming a free digital ticket to the ROC Section. To be eligible to claim your ticket, you must purchase a ROC Pass. Your ROC Pass will not get you in to the football game. One ticket per ROC Pass holder.

      The claim will close once there are no more tickets left or on the Wednesday of game week Wednesday at noon. (whichever comes first). If you do not claim a ticket by the time it closes, you may have an opportunity to get an on-demand ticket (you will be notified about on-demand tickets on Wednesday evening).

      After you check out, you will receive a confirmation email. This email is not your ticket. Look for an email from BYU Tickets on Wednesday evening with instructions on how to download your ticket to your mobile wallet.

        What do I do if I receive a ticket to the game but can no longer attend?

          If you have claimed and received a ticket, but can no longer attend the game, you must return your ticket by 4 hours before kickoff time. Claiming and not returning a ticket for two games will result in automatic placement in the last entry group for all remaining football games. Upon entrance to the stadium, ensure that your ticket is properly scanned otherwise you ticket will record as a no-show.

          ROC Entry Groups

          What is the queuing process?

          • ROC Pass holders who receive a ticket to the game will also be assigned to an entry group.
          • Time, location, and entry instructions will be emailed to you on game week.

          What if people I want to sit with are in a different entry group?

          You may always enter with a later entry group but never with an earlier one. If, for example, you get assigned group one, but you would like to sit with someone in group three, you must enter with group three. (Saving seats is not permitted)

          BUY NOW

          Spousal ROC Passes are no longer available for 2023-2024 academic year

          ROC Pass Information

          What is a Student ROC Pass?

          The Student ROC Pass gives a BYU student the opportunity to attend ticketed BYU Athletics events. Seating at each event will be in the general admission student section.

          • Degree seeking BYU Students and Flex-GE Students are eligible for a student ROC Pass
          • Sports include Football, Women's Soccer, Women's and Men's Volleyball, Women's and Men's Basketball, Baseball, Gymnastics, and Softball.
          • Tickets for Football and Men’s Basketball games will be distributed via a first come, first serve request process. You must have a ROC Pass to be eligible to request a ticket. (For more info on Football and Men’s Basketball see the “Football or Men's Basketball” sections.)
          • BYU Students and their spouses are eligible to purchase a ROC Pass. (One pass per person)
          • Discounted tickets to home post-season games are often a benefit of buying a ROC Pass.
          • The ROC Pass is accessed via the BYU app except for tickets to Football or Men’s Basketball.
          • The ROC Pass is a general admission ticket. General admission is first-come-first-served.
          • A ROC Pass does not guarantee you admission to any event. No refunds are offered.

          What is a Spousal ROC Pass?

          The Spousal ROC Pass gives the spouse of a BYU student the opportunity to purchase a ROC Pass and attend ticketed BYU Athletics events. The Spousal ROC Pass only grants admission to the non-BYU-attending spouse of a BYU Student. All BYU students should buy a Student ROC Pass, married or not.

          The Spousal ROC Pass has all the same policies as the Student ROC Pass, outlined at BYUtickets.com.

          The guest pass has been discontinued. The Spousal ROC Pass has been created to accommodate spouses of BYU students who do not attend BYU.

          BUY NOW

          Spousal ROC Passes are no longer available for 2023-2024 academic year

          Student ROC Pass - $150

          How to Purchase a ROC Pass

          I’ve purchased a ROC Pass Before

          1. Click on “BYU Student Sign In” under the “My Account” tab on byutickets.com.
          2. Sign in with your BYU student ID number and BYU Tickets password.
          3. Purchase a ROC Pass. (One pass per person. A BYU Student and their spouse must each have their own pass.)

          I’ve Never Signed into my BYU Tickets Student Account

          1. Click on “BYU Student Sign In” under the “My Account” tab on byutickets.com.
          2. Click “register” and enter your BYU student ID number.
          3. Activate your account by entering the required information.
          4. Log Out of your account and then log back in by clicking on “BYU Student Sign In” under the “My Account” tab.
          5. Sign Into your account with your BYU student ID and BYU Tickets password.
          6. Purchase a ROC Pass. (One pass per person. A BYU Student and their spouse must each have their own pass.)

          I’m purchasing a Spousal ROC Pass

          1. Spouses need to create a Net ID by going to accountcreation.byu.edu/new.
          2. After you create an account, the BYU Student of the spouse needs to go to myaccount.byu.edu. Once they log in, they need to go to "Relationships". From there they can click the Green Add button and add their spouse to their records. This process takes a day or two to fully connect to the verification system.
          3. Once this process is complete, call or visit the Marriott Center Ticket Office to purchase. Have the spouse's BYU ID ready.

          Note: If the spouse was added to the Relationships tab before creating a Net ID, they will need to contact the Records & Registrar’s Office to create one. If they don’t do this, they won’t be able to log into the BYU App to access the ROC Pass. However, if the spouse was previously a BYU Student and has a BYU ID Number and Net ID they can use their old student log in to access the pass on the BYU App.